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CONTACT CENTERS

Zephyr Partners is a Contact Center industry leader. Contact Centers are central to managing all customer interactions for your business.

Virtual Contact Center

The days of long deployment cycles, huge capital investments, and costly support contracts are gone. This means you can rapidly generate high value from mission-critical enterprise applications…all with little or no up-front capital investment. 

We Handle All Types of Contacts

With our virtual routing technology, you have nearly unlimited scalability so that more calls, faxes, emails and chats are handled and answered according to your business needs. We also provide social media management solutions using Twitter, Facebook, Linked-in, and other tools. We are the multimedia contact solution, and we deliver results.

Our Dynamic Staffing Models

Zephyr Partners’ unique staffing model adapts to the fluctuations in your call volume so you never pay for excess capacity while ensuring the highest level of customer service with low hold times.

We Route Each Contact to the Right Person

Zephyr Partners performance-based routing helps ensure that the best fit agents take the majority of your contacts.

For more information, please call us at 877.937.4971 or email us at contact@zpacs.com.
Copyright 2011 by Zephyr Partners LLC