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HOSPITALITY

Zephyr Partners has years of experience in the hospitality industry. Our agents have knowledge and familiarity with industry software solutions, such as LMS and Galaxy, and they are given extensive training for your property to develop expert-level knowledge to serve your guests.

We are experts in the conversion of caller reservations to increase revenue and make the customer’s experience exemplary. Increasing occupancy and reducing caller abandonment are two key areas where we can positively impact your hotel, and recover potential lost revenue.

HOSPITALITY-SPECIFIC OFFERINGS

  • Inbound information calls 
  • Inbound reservation calls, emails, and faxes 
  • Wholesale reservations 
  • Welcome calls prior to the guest arriving with the intent of offering additional services 
  • Cross-sell and up-sell programs 
  • Text and email confirmations 
  • Outbound marketing campaigns 
  • Support for phone, fax, email, text, web chat & social media - a multi-channel strategy
For more information, please call us at 877.937.4971 or email us at contact@zpacs.com.
Copyright 2011 by Zephyr Partners LLC