TRANSPORTATION
Our professionals in transportation service reflect and represent our customer base of limousine, taxi, and shuttle companies. Our contact center agents handle thousands of calls a day and provide an incredible level of customer service, vehicle knowledge, and package deals to callers. We also have extensive experience with industry software solutions such as Odyssey.
TRANSPORTATION-SPECIFIC OFFERINGS
- Inbound information and quoting calls
- Inbound reservation calls, emails, and faxes
- Text and email confirmations
- Group sales experience
- Support for fax, email, SMS, and web chat - a multi-channel strategy